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Carl Plummer is an experienced IT professional with a strong background in technical support and system administration. Currently employed as a Help Desk Technician III at Mission Multiplier since October 2019, Carl conducts hardware inspections and preventive maintenance on ruggedized laptop PCs while providing technical support for various network and system issues. Previous roles include serving as a CPOF Field Service Representative for USfalcon, where support was provided to the US Third Army Central Command in Kuwait, and as a Field Technician at CACI Ltd. Carl has also held positions as a System Administrator with ManTech Corp, where data analysis and software installation were key responsibilities. Educational qualifications include certifications in Computer and Information Systems Security and System Networking, along with completion certificates in related fields from various training programs.