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Alfredo Rojas is an experienced professional in client services and project management, currently serving as the Director of Client Services at MISSION CRM since May 2018, focusing on empowering nonprofits through technology. Previous roles include Manager of IT at CNX, where Alfredo led teams, managed project plans, and ensured client satisfaction, and multiple positions as Project Manager/Team Lead at Arcos Technologies Inc., pavliks.com, and Arctictech Solutions Inc., specializing in Microsoft Dynamics CRM implementations. Alfredo began career work at Banco de Occidente, establishing software quality standards, and has a solid educational background with a degree in Systems Engineering from Pontificia Universidad Javeriana.