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Johanna Roche is a highly accomplished Customer Success Manager with extensive experience in the field. At Odoo from June 2020 to August 2023, Johanna consistently exceeded performance targets, achieving 220% in 2020, 137% in 2021, 144% in 2022, and 157% in 2023. Prior to this role, Johanna held positions at ClassPass as a Partner Development Associate, the Consulate General of France in San Francisco as a Communication Officer, and the American Institute of Architects as an Online Marketing Specialist. Additional experience includes roles at the Embassy of France in the United States, Inlingua Washington D.C., and CJ Affiliate, where responsibilities included customer support and account management. Johanna holds a Master's degree in Marketing from Montpellier Management and has also studied at Dundalk Institute of Technology and Université Grenoble Alpes.