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Roger Kelsch has extensive experience in operations and customer service management, currently serving as the Manager of Operations at MIS Implants Technologies, Inc. since March 2016. Prior to this role, Roger worked at Supreme Energy, Inc. from July 2013 to March 2016 as a Customer Service Manager, where responsibilities included leading a team of five representatives and developing a comprehensive training program. From July 2006 to July 2013, Roger managed a staff of 22 at ALCS as a Customer Service Manager, which involved hiring and performance evaluations. Additionally, Roger held the position of Claims Operations Manager at Robert Plan Corp from July 1986 to July 2006, overseeing both customer service and technical staff.