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Shaun Rizk currently serves as a Systems Administrator at Mirazon, beginning in August 2023. Prior to this role, Shaun held several positions at Tek Experts from November 2020 to August 2023, including M365 Technical Support Engineer and Critical Situation Manager. In these roles, Shaun managed IT support for FedRAMP compliant tenants, diagnosed technical issues, analyzed network traces, and mentored team members. Shaun's career began in education as a Mathematics Teacher at Colorado Springs School District 11 from August 2014 to July 2020, where communication with parents and students and supporting colleagues with technical problems were key responsibilities. Shaun holds a Bachelor of Arts in Mathematics Secondary Education from the University of Colorado Colorado Springs, earned in 2014.