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Claire Smith is an experienced operations and training professional with a focus on optimizing efficiency and enhancing service standards within private members clubs. Currently serving as Operations and Training Procedures Manager at The Athenaeum, Claire has previously held positions such as Director of Service, Food and Beverage Manager, and Vice President at Club Training Solutions LLC. A strong background in food and beverage management is complemented by expertise in developing training programs endorsed by The Institute of Hospitality UK. Claire holds multiple management development certifications from the Club Managers Association of Europe, along with academic qualifications in psychology from the University of South Africa.