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Willem Du Plessis is a seasoned customer success executive with extensive experience in the technology sector. Currently serving as Vice President of Customer Success & Renewal Sales at Mirantis, Willem oversees a large team, ensuring exceptional end-to-end customer success across the EMEA and APAC regions. Previous roles at Dell included leadership positions in enterprise support management, where Willem developed and executed strategies for customer satisfaction and operational efficiency, managed cross-departmental collaborations, and led talent development initiatives. With a strong background in technical support and customer engagement, Willem has consistently driven value and measurable success throughout the customer journey.