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Lacretia M. is an accomplished professional with extensive experience in program management and strategy, currently serving as Lead Program Manager at USAA P&C Data Solutions since September 2024 and previously as Program Manager at USAA, where contributions included spearheading insurance data modernization initiatives. Lacretia's background encompasses roles as HR Business Partner, Employee Experience Program Manager, and Director of Strategy and Planning, demonstrating a strong focus on data-driven decision making and employee engagement strategies. As Co-Owner of Miracle Method Surface Refinishing, Lacretia assists clients in kitchen and bath renovations. Educational credentials include an MBA in Management from Our Lady of the Lake University and a BBA in Management from The University of Texas at San Antonio.