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Joan Billings has a diverse work experience spanning multiple industries. Joan currently works as a Patient Care Coordinator at Miracle-Ear, Inc. where they are responsible for creating patient accounts, scheduling exams, updating charts, and coordinating with foundations to assist uninsured patients. Prior to this, Joan worked as an Administrative Assistant at AIR-MART Heating and Cooling, where they handled incoming calls, filing, and used various software for daily tasks. Joan also has experience as a Front Desk Team Member at Dr. Jitin Sahani DMD, where they checked-in and checked-out patients and managed phone lines. Before that, Joan worked at New England Neurological Assoc as a Benefit and Verification Specialist, where they verified medical insurance, processed patient deductible payments, and obtained surgery authorizations. Lastly, they have previous experience as a Sales Manager at All American Associates, Inc. Their work history showcases their proficiency in administrative tasks, patient coordination, and customer service.

Joan Billings completed a 9-month study course in medical billing and coding at The Salter School-Tewksbury Campus in the year 2014.