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Sonia Sultana has a diverse work experience. Sonia started their career in 2009 at IIFL (India Infoline Group) as a Trade Verification Cell Team Lead and Area Support Manager. Sonia provided branch support to over 250 branches across India. In 2010, they moved to MARG Ltd as a Customer Service Officer and Project Officer. Sonia then joined Vidal Health in 2013 as an Insurance Banking Lead/Assistant Manager. Sonia worked there until 2019. Their most recent role was at MIOT International, where they started in 2020 as a General Manager for Billing and Insurance. In 2021, they were promoted to the role of Vice President for Empanelment and Strategy.

Sonia Sultana attended the University of Madras from 2002 to 2008, where they obtained a Bachelor of Science (BSc) degree in Psychology.