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Dean Thilgen has a diverse work experience in the field of technical support and administration. Dean started their career as a Computer Support Specialist at Kinko's of Minnesota, Inc./Kinko's, Inc. in September 1990 and worked there until January 1998. In February 1998, they joined the Minnesota Historical Society as a Workstation Support Analyst 2 and later progressed to the role of Assoc Network Administrator in July 2006. Dean then became a Network Administrator in July 2018 and currently holds the position of Technical Writer.

Dean Thilgen obtained a Bachelor of Science degree in Mass Communication from Bemidji State University, where they studied from 1982 to 1987.