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JP

Jill A Puccia

Customer Success Manager at Minitab

Jill A Puccia has over 30 years of work experience in various roles and industries.

- From 2022 to the present, they work as a Customer Success Manager at Minitab, focusing on building and retaining partnerships, providing guidance on company products, and preparing client strategies.

- From 2015 to 2021, they worked as a Relationship Manager at ACI Worldwide, managing day-to-day service operations for Fortune 500 companies and serving as the primary point of contact for post-sales services.

- From 2000 to 2015, they were a Client Support Manager at ACI Worldwide, leading a team responsible for 24x7 support of retail clients and overseeing client setups and implementations.

- From 1997 to 2000, they worked as a Client Support and Technical Writer at Electronic Data Systems, coordinating ATM programs, creating end user support guides, and analyzing technical and product information.

- From 1991 to 1994, they were a Client Support Specialist at Electronic Data Payment Systems, organizing customer calls, providing training, and supporting account management.

Throughout their career, Jill has demonstrated expertise in customer support, service operations, relationship management, and technical writing.

Jill A Puccia attended Rider University from 1984 to 1986. More specific details such as the degree or field of study are not available.

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