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Alison leads Immigration New Zealand, which provides stewardship of the immigration system to facilitate and protect New Zealand's interests. It aims to deliver outstanding immigration services, bringing the best people to New Zealand to make it prosper.

Alison brings a wealth of operational leadership experience from public service in New Zealand and the United Kingdom. She arrived in New Zealand in 2013 and spent 3 years at Te Kawa Mataaho (formerly the State Services Commission) where she was the Deputy Commissioner for Performance Improvement. She went on to become Director of the Customs 2020 transformation programme, before taking up the role of Deputy Chief Executive Services for Children and Families (South) at Oranga Tamariki in 2017.

Alison was made an Officer of the Order of the British Empire (OBE) in 2008 for her work with Her Majesty's Revenue and Customs.