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Shashank Agrawal is a Senior IT Executive at MINISO Life Style Pvt. Ltd. since July 2021, where responsibilities include adhering to processes for issue resolution through ticketing systems and performing installations and troubleshooting of desktop applications and VPN configurations. Prior to this role, Shashank served as an Analyst-IT / CRM at Future Supply Chain Solutions Limited, focusing on operation coordination for major customers regarding stock management and delivery logistics. Shashank also held the Analyst-IT / CRM position at Vulcan Express, overseeing project launches and vendor management. Earlier experience includes serving as an IT Administrator at GATI-KINTETSU EXPRESS PRIVATE LIMITED, specializing in ticketing systems and desktop application support. Shashank holds a B-Tech degree in Computer Science and Technology from Bhagwant Institute of Technology in India.