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Susan Landgraf is the President and founder of Landgraf & Associates, established in 2014 after serving as the Chief Learning Officer at Massage Envy. With a strong passion for facilitating the growth of small companies into larger enterprises through effective learning systems, Susan Landgraf has also served as VP and Partner at MindWire since 2017. Prior experience includes leadership roles such as Vice President of Training and Organizational Development at Cold Stone Creamery, Vice President of Training and Organizational Excellence at PetSmart, and various management positions spanning from Director of Training at Swensen's Ice Cream to Director at Marriott.