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Rachel Airs began their work experience in 2004 as a Hotel Manager at Whitbread. Rachel was responsible for managing a portfolio of 15 hotels and leading a team of 300. Rachel later became an Area Manager, overseeing the management of the hotels and focusing on recruiting, coaching, and leading managers and teams to deliver excellent standards and service.

In 2019, Rachel joined The Manchester Metropolitan University as a Graduate Coach, supporting final year Business & Finance students in their transition from education to employment or self-employment. Rachel provided both individual and group coaching to enhance students' self-awareness, reflection ability, and employability skills.

From 2020 to the present, Rachel has held various coaching roles. Rachel worked as an Associate - Coach & Assessor at SRS Recruitment and Employability Experts and as a Coach at Northern Coaching Collective, where they designed and delivered coaching solutions to support students in successfully transitioning into their future. Rachel also joined Mindbeat as a Coach, where they specialized in coaching leaders and teams to be their best, using a human-to-human approach and a blended coaching experience.

In 2021, Rachel became an Associate Coach at Coaching Inside and Out (CIAO), where they continue to provide coaching services. Rachel also operates their own coaching business, Rachel Airs, offering coaching, facilitation, and quality assurance services for the Hospitality, Education, and Not-for-profit sectors. Rachel partners with individuals and teams to improve well-being, engagement, and performance, working with those who aim to make a positive difference to people and society.

Rachel Airs's education history is as follows:

Rachel Airs attended the University of Cambridge from 2017 to 2018, where they earned an Undergraduate Certificate in Coaching. The field of study for this degree is unspecified.

Prior to their time at the University of Cambridge, Rachel Airs attended Preston College from 2000 to 2002. The specific degree and field of study they pursued at Preston College is not mentioned.

Rachel Airs also obtained several additional certifications. In 2022, they completed the Time to Think Facilitation Skills course offered by Time to Think Ltd. In 2021, they acquired the Thinking Partnership certification from the same institution. Furthermore, in 2018, Rachel Airs became a certified Strengthscope Practitioner through Strengthscope®. Additionally, they obtained a Diploma in Laughter Therapy from the Centre of Excellence Online Ltd in 2018. The precise months in which they acquired these certifications are provided.