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Giorgiana Simion has over 15 years of experience in the technology sector, primarily with MIND CTI since November 2008, where roles have included Programmer specializing in Crystal Reports, Support Team Leader overseeing task delivery and customer interactions, and Technical Support Engineer responsible for product knowledge and implementation activities. Previously, Giorgiana worked as a Telesales Operator at Romtelecom in 2008, focusing on customer care. Educational background includes a Diplomate Engineer degree in Electronics Engineering with a specialization in Telecommunications from Technical University “Gheorghe Asachi” and further training from Wantsome in 2019-2020.