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Shelby Keen has extensive work experience in facilities and maintenance management. Shelby began their career in 2006 at Community Bridges, where they served as the Director of Facilities Services for over 11 years. In 2018, they joined Community Medical Services as the Facilities Manager and was later promoted to Director of Facilities. Shelby recently started a new role as the Director of Engineering and Maintenance at MIND 24-7 in July 2022.

Shelby Keen, FMP, obtained a Bachelor's Degree in Business Management from Grand Canyon University, where they studied Business, Management, Marketing, and Related Support Services. Additionally, they obtained the Facility Management Professional (FMP) certification from IFMA in August 2019.