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Nahjai Smith possesses extensive experience in customer service and management, currently serving as an Order Management Specialist at Mincey Marble Mfg., Inc. since February 2021, where strong relationships with contractors and exceptional customer service are key responsibilities. Previously, Nahjai held roles as a Customer Service Representative/Sales Associate, assisting an average of 40 customers daily, which contributed significantly to revenue generation. Prior experience includes working as an Assistant Manager at O'Charley's, focusing on operating cost reduction and employee retention, as well as serving as a Meetings and Events Intern at The Oaks at Lanier Charter Career Academy. Nahjai holds a Business Administration and Management degree from the University of North Georgia, earned between 2015 and 2020.