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John Heger has extensive experience in account management and customer service within the technology and support sectors. Currently serving as a Named Channel Account Manager and Managed Service Team Lead at Mimecast since March 2017, John has demonstrated leadership and achievement in multiple Eagles Club recognition programs. Prior to Mimecast, John held various roles at Thrive Networks, Inc. from February 2011 to January 2017, including Partner Business Manager and Customer Development Executive. Earlier experience includes serving as an Assistance Coordinator at On Call International and a Client Care Specialist at The Herb Chambers Companies, where strong interpersonal and organizational skills were honed, leading to notable awards and recognition.