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Richard James Flanagan is an experienced IT professional with a career spanning over two decades. Currently serving as an IT Support Specialist at Mimacom Flowable Group since January 2023, Richard's extensive background includes roles such as Onsite Support Specialist at Sonova Group and previous engagements in IT Systems Administration across various positions at Sonova Group and RM Group (Switzerland). Richard's experience also encompasses technical roles at Zurich Insurance Company Ltd, Unisys, and ICL Systems, demonstrating a diverse skill set in IT support, systems administration, and technical solutions.