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Jillian M. has work experience in various roles and industries. Jillian started their career as an intern at USA Track & Field in 2017. In 2018, they joined Great Lakes Cheese as a Customer Supply Chain Coordinator and worked there until October 2020. During this time, they gained experience in customer engagement and supply chain management. In 2020, they interned as a Marketing Intern at the Greater Cleveland Sports Commission. Currently, they are working as a Customer Engagement Specialist at MIM Software Inc.

Jillian M. attended Kent State University from 2013 to 2017, where they obtained a Bachelor of Arts degree in Communication Studies.