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Jessica Acker worked as the Director of Athlete Success at MILLIONS.CO starting in April 2021. Prior to that, they held various roles at NoNotes.com, including Director of Customer Success from January 2017 to present, and Customer Support Lead from January 2015 to January 2017. At NoNotes.com, Jessica ensured the smooth operation of the platform and provided excellent customer service to over 1 million registered users in 50 countries.

Jessica Acker attended Carleton University, though there is no specific information regarding their years of enrollment, degree obtained, or field of study.