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Lisa Kozlowski has a diverse work experience in the insurance industry. Lisa started their career at Progressive as an Analyst in 2001 and worked there until 2004. Lisa then joined Westfield Insurance in 2004 as the Manager of Marketing Research until 2009. In 2011, they returned to Westfield Insurance as the Leader of Customer and Market Insight & Business Marketing Support, a role they held until 2018. During their tenure, they also served as the Customer and Market Insight Leader from 2014 until 2018. In 2018, they joined Miller's Mutual as the VP of Marketing and Customer Experience.

Lisa Kozlowski began their education in 1994 at Cleveland State University, where they pursued a Bachelor's degree in Psychology. Lisa dedicated their years of study to this discipline until their graduation in 1999. Lisa's academic journey continued at Cleveland State University, where they pursued a Master's degree in Consumer/Industrial Research from 2000 to 2002.