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John McLaughlin has extensive work experience starting in 1988 with Peoples Energy, where they worked as a Senior Systems Analyst until 1996. After that, they joined MillerKnoll as an IT Manager - ERP Development in 1996.

John McLaughlin has a Bachelor of Science degree in Computer Science from Northern Illinois University, which they obtained from 1984 to 1988. John also pursued an MBA degree in Management from Grand Valley State University from 1998 to 2000. Furthermore, John attended Lake Forest Graduate School of Management from 1994 to 1996, where they completed some MBA coursework, but it is unclear if they obtained a degree. Additionally, they obtained a certification as a Certified Scrum Master from the Scrum Alliance in February 2019.