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Tyler Ver Merris has extensive experience in IT support roles, currently serving as an IT Support Technician II at Mill Steel Company since April 2022. Responsibilities include managing system backups using Veeam, server and vendor management, inventory oversight, day-to-day ticketing, mentoring junior technicians, and handling user account management and telecommunications. Previous roles include IT Support Technician and Data Center Technician at US Signal, where Tyler supported various IT operations, and IT Support Technician at Flat River Group, where significant contributions included building a help desk system and managing camera systems. Tyler started the IT career at Northpointe Bank as a Help Desk Administrator, initially serving as a Jr. Help Desk Administrator, and began with a Help Desk Internship at Challenge Mfg. Company. Tyler holds a Bachelor's degree in Computer Information Systems with a focus on Information Technology from Ferris State University, completed in 2017.