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Nicholas Smith has worked as the Head of Comms & Marketing at Milestones Trust since December 2022. Previously, they worked at Hft from December 2012 to the present as a Digital Communications Manager. Before that, they worked at UNIT4 UK from August 2008 to November 2012 as a Campaign Executive.

Nicholas Smith attended The Institute of Direct and Digital Marketing from 2011 to 2012, where they obtained a Diploma in Digital Marketing. Additionally, in 2016, they completed Digital Project Management training at Webcredible.