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Eric Bautista is an experienced Application Support Analyst at Miles & Stockbridge P.C. since June 2014, specializing in delivering software support and troubleshooting for internal users across various business units. Prior to this role, Eric served as a Desktop Technician at Convergenz from November 2013 to April 2014, where responsibilities included providing technical support and maintaining PC/MAC hardware. Earlier experience includes working as a Store Associate at The UPS Store #5163 from April 2012 to November 2013, focusing on customer service and sales transactions. Eric holds a Bachelor of Science degree in Business Technology Administration from the University of Maryland Baltimore County, completed in 2012, with prior education at the University of Maryland from 2006 to 2008.