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Ernesto Lopez currently serves as a Contract PRISM Help Desk Support - Tier 2 at The MIL Corporation, providing support for the EPA since January 2022. Prior to this role, Ernesto worked as a Contract System Analyst at Buchanan & Edwards, Inc. from May 2018 to January 2022, where responsibilities included resolving customer complaints and assisting users with the PRISM system. Ernesto's earlier experience includes positions as a Parts Sales Specialist at Coleman PowerSports, a Security Consultant at Frontpoint, and a Retail Store Manager at Profeed Pet Nutrition Center. Ernesto holds a Bachelor's degree in IT Business Management from George Mason University, expected to be completed in December 2023, and an Associate of Science in Information Technology from Northern Virginia Community College.