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Manuel Chavez is a skilled technician with extensive experience in technical support and customer service, currently serving as a Certified Apple Technician at Mike's Tech Shop since August 2018. In addition to this role, Manuel has held positions at Tekserve as a Technical Support Supervisor and Lead Mac Technician since March 2012. Manuel's career includes serving as Technical Manager at Digital Society from February 1994 to April 2012, where responsibilities encompassed managing service orders and troubleshooting hardware and software issues. Earlier experiences include roles in technical support at Golden Books and PubWorks, focusing on hardware troubleshooting, backup server management, and client support for Mac hardware. Manuel is a graduate of Urban Academy High School.