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Melanie Grilli is an experienced Online Communications Manager at Migros-Genossenschafts-Bund, overseeing the development of digital communities and moderating discussions in multiple languages while focusing on sustainability and health topics since June 2022. Prior to this role, Melanie served as an Intern in Media Relations & Community Management at the same organization, handling media inquiries and content creation. Previous experience includes a student assistant position at Zurich Insurance Company Ltd, managing motor claims, and a news coordinator role at SRG SSR, facilitating the coordination of media resources. Melanie's educational background includes a Master of Arts in Applied Linguistics with a focus on Organizational Communication from ZHAW Zurich University of Applied Sciences, complemented by a Bachelor of Arts in Applied Languages and a Bachelor's degree in Multilingual Communication from the University of Geneva. An apprenticeship as a commercial employee was completed at Hotel Glockenhof Zürich.