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Kelli Goins has extensive experience in customer service and administrative roles, currently serving as a Solutions Agent at Midwest Energy & Communications since October 2019. Prior to this, Kelli held the position of Pricing Administrator at NIBCO INC. from September 2014 to October 2019, where responsibilities included managing Customer Master data and processing quote requests in Vendavo. Kelli's earlier roles include Customer Service Representative at Liberty Mutual Insurance, Team Member at Target Optical, and Team Member at Target. Additionally, Kelli completed a Bachelor’s degree in Christian Ministry from Anderson University between 2005 and 2007.