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Donald Cantwell has extensive experience in technical support and IT administration. Currently serving as a Tier 2 Technical Solutions Agent at Midwest Energy & Communications since January 2021, Donald previously worked as a Deskside Support Technician at Stryker - Getronics from February 2019 to January 2021, where support was provided for Windows 10 & 7 PCs, MacOS, iOS, and Android devices. Prior to that role, Donald was an IT Admin at Parmatech from March 2014 to September 2018, acting as an On-Site IT Technician and System Administrator for multiple locations, managing Active Directory and various software applications in a Windows environment.