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Isaac Swain is a skilled IT professional currently serving as a Technical Support specialist at Midway Limited since September 2023, providing comprehensive IT support to over 150 staff members and maintaining critical equipment for smooth operations. Prior to this role, Isaac worked as an IT Support Specialist at Myzone® from March 2019 to July 2023, where recognition was earned for consistently exceeding KPIs and conducting proactive maintenance reviews. Isaac also gained experience at The Geelong College from June 2017 to October 2018 in coordinating IT support for large-scale events and managing the rollout of end user devices. Isaac holds a Certificate III in Information, Digital Media and Technology from The Gordon, completed in June 2018.