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Michael Trevellen has extensive experience in IT support and business systems analysis. Currently serving as IT Desktop Support II at Midland Credit Management since August 2017, Michael leads desktop support for over 500 users, addressing and resolving IT-related issues efficiently. Previously, as a Business System Analyst at Encore Capital Group from January 2014 to August 2017, responsibilities included managing daily SQL jobs and service desk requests. Michael’s earlier roles include Information Technology Operations Support and Bankruptcy Support at Asset Acceptance, where tasks involved modifying legal documents and filing bankruptcy claims. Furthermore, experience as a press operator at Whitlam Label Company and a quality assurance specialist at Cambridge Manufacturing Company highlights a diverse skill set. Michael holds an Associate of Arts and Sciences in Application Professional Information Technology from Macomb Community College.