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Matt Beck is an experienced professional currently serving as a Claims Adjuster Associate at Progressive Insurance since November 2023, where responsibilities include determining coverage and liability, interviewing involved parties, and negotiating claims settlements. Prior roles include Social Media Live Game Coordinator at Midco Sports Network, focusing on enhancing engagement during live events, and CX Manager at Midcontinent, where leadership of a customer care team emphasized coaching and positive interactions across digital platforms. Additional experience encompasses various customer service and sales positions within telecommunications and banking, showcasing a strong background in customer relations, sales strategies, and team management.