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Mike Ostrich is a seasoned professional with extensive experience in technical support and engineering. Currently serving as a Lead Technical Support Engineer at MicroStrategy since September 2018, Mike has previously held the role of Senior Technical Support Engineer. Prior to this, Mike contributed to An Tobar Nua as a Marketing Team member and Public Speaker, where responsibilities included public presentations, website management, and event planning. As a Co-Founder of the Los Angeles Mission Trip, Mike was instrumental in leading fundraising initiatives and team assembly. Additionally, Mike gained valuable experience as a Software Developer Intern at InGo, focusing on web design and Agile methodologies. Educationally, Mike holds a Bachelor of Science degree in Computer and Information Sciences from Franciscan University of Steubenville, earned in 2017.