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Robert Ryczko, MBA, currently serves as the Director of Global Customer Success at Microsoft, focusing on driving impactful leadership within the Chief of Staff and Executive Office. With extensive experience in sales excellence, business operations, and cloud transformation across various organizations including Alight Solutions, M&T Bank, and Accenture, Robert has successfully led teams, managed complex implementations, and optimized processes to enhance customer satisfaction and operational efficiency. Boasting a strong educational background with an MBA in Finance from the University of Dayton and a BS in Finance from the University at Buffalo School of Management, Robert is recognized for building diverse teams and fostering an inclusive environment while achieving significant business objectives.