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Heidi Muhle is a skilled professional with extensive experience in customer experience and human resources management. Currently serving as a Customer Experience Program Manager at Microsoft since July 2023, Heidi previously held the role of Senior Customer Success Manager at LinkedIn from September 2019 to July 2023. Prior to that, Heidi worked as a Senior Human Resources Analyst at Ameritas from November 2017 to September 2019 and as a Project Manager at NRC Health from January 2017 to November 2017. Additionally, Heidi contributed as an Application Development Analyst at Kenexa, an IBM Company, for nearly three years and served as a Business Operations Manager at Pine Lake Health from October 2010 to August 2014. Heidi holds a Bachelor's degree in Business Administration and Management from the University of Nebraska-Lincoln.