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Jean Avier Ortiz Solla is an accomplished sales and customer service professional with extensive experience in managing operations and driving sales initiatives. Currently serving as the International Sales and Customer Service Manager at Microjuris.com since August 2019, Jean oversees the implementation of sales plans and supervises customer service operations related to legal intelligence services. Prior to this role, Jean held significant positions at Claro Puerto Rico, including Supervisor de Ventas PYMES, where responsibilities included managing a large salesforce and enhancing customer retention strategies. Jean began a career in sales at Open Mobile PR and has consistently demonstrated leadership abilities and a strong focus on maximizing revenue and achieving sales objectives. Educational qualifications include a Master in Customer Experience Design and a Project Management MBA, further complementing expertise in digital marketing and business administration.