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Kristin K. Gustafson, CBCP, CBCA has a wealth of experience in the field of business continuity and resiliency. Kristin K. is currently working as the Senior Director of Business Continuity at MSU Federal Credit Union where they are responsible for developing and implementing business continuity and emergency preparedness strategies. Prior to this, Kristin served as the Business Continuity Planner at Dart Container, where they led the implementation of a Business Continuity Program modeled after ISO 22301. Kristin K. also has experience as a Senior Business Resiliency Consultant at BOK Financial, where they supported multiple lines of business and implemented office standards and procedures. Kristin also has a strong background in operational risk, having worked as an Operational Risk Consultant and Operations Manager at Wells Fargo. Their responsibilities included conducting assessments of business processes and serving as a liaison for risk programs and compliance inquiries. Additionally, they have experience in customer service management and infrastructure development. Overall, Kristin K. Gustafson has a comprehensive background in business continuity, resiliency, and operational risk management.

Kristin K. Gustafson, CBCP, CBCA has a Master's degree in Organizational Leadership from the St. Catherine University MAOL Program, which they completed from 2000 to 2002. Prior to that, they earned a Bachelor of Science (B.S.) in Business Administration and Management, with a focus on General and Communications, from Carroll University, where they studied from 1990 to 1997.

In addition to their educational achievements, Kristin has obtained several certifications related to business continuity. In 2018, they became a Certified Business Continuity Auditor (CBCA) and a Certified Business Continuity Professional (CBCP) through DRI International (Disaster Recovery Institute). Kristin K. had previously obtained the Associate Business Continuity Professional (ABCP) certification from the same institution in 2014. In 2013, they obtained the Wells Fargo Implementation Certification (WFCCP) from the Wells Fargo Enterprise Business Continuity Planning Office.