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Charisse Fox is a seasoned customer service professional with extensive experience in various roles. Currently serving as a Customer Service Specialist at CaMLA since January 2015, Charisse coordinates MELAB exam administration and acts as a troubleshooting contact for clients using the Fast Test Web interface. Previously, at ARMOR Protective Packaging, Charisse excelled as a Customer Service Rep/International Inside Sales Support from May 2011 to January 2015, where responsibilities included processing purchase orders, managing international partner accounts, and enhancing customer relationships. Prior experience includes roles at Growing Child Pediatrics, where Charisse verified patient insurance and scheduled appointments, and as a Community Outreach Specialist with North Florida Health Corps, where outreach programs supported high-risk pregnant women. Charisse began a career at Abbott as a Global Transportation Intern, conducting market analysis to inform cost-saving strategies. Charisse holds a Bachelor of Arts in Logistics, Materials, and Supply Chain Management from Michigan State University.