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Tony Falls is the Head of Human Resource| Learning & Development at Retail Food Group, where Tony oversees various HR functions for multiple coffee brands. Prior to this, Tony held positions as Director of Training at Gloria Jean's Coffees and It's A Grind Coffeehouse, and as Director of Training at Praise International North America, Inc. Tony also served as Director of Training and International Operations at Coco's & Carrows Restaurant. Tony holds Bachelor's degrees in Business Management and Business Administration from California State Polytechnic University-Pomona.