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Julian Harding is an experienced professional with a diverse background in operations management, business development, and recruitment. Currently serving as a Service Operations Manager and previously as a Solutions Engineer at Michelin since January 2013, Julian focuses on enhancing tire service processes through a Digital Service Platform in North America. Prior to Michelin, Julian held various roles at Arby's, including General Manager, demonstrating a strong commitment to customer service and operational oversight. As an Owner/Operator of a Wings To Go franchise, extensive knowledge in business management was developed. Earlier career experiences include recruitment for medical professionals at First Assist, Pharmaceutical Sales Representative at Eli Lilly and Company, and Claims Examiner at the Department of Veterans Affairs. Julian holds a Bachelor of Science degree in Business Administration with a concentration in Marketing from Winston-Salem State University.