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Khallid Coleman is an experienced Information Technology professional currently serving as an Information Technology Help Desk Analyst at Mi-Jack Products since May 2023. Prior to this role, Khallid worked as a Help Desk Technician at Impact Networking, LLC from February 2021 to April 2022 and as a Cyber Threat Investigator at ZS from February 2020 to February 2022. Khallid also gained customer service experience as a Sales Floor Associate at Walmart, assisting customers in the electronics department from October 2017 to June 2018. Additionally, Khallid interned at the Black Youth Project in 2016, providing marketing and administrative support. Khallid holds an Associate's degree in Computer and Information Sciences from Parkland College and completed the Year Up United program from 2019 to 2020.