Kim Bauer has extensive experience in customer service management within the healthcare sector, currently serving as Senior Manager of Customer Service at Managed Health Services - Centene Corporation since October 2017. In this role, Kim oversees customer service functions, workflow management, and performance analysis to align with company objectives. Previous positions include Ambulatory Performance Manager at Community Health Network, Manager II of Performance Enhancement at Anthem, Inc., and various managerial roles at National Government Services, focusing on customer care and data analysis for Medicare services. Kim holds a Bachelor’s degree in Human Resources Management from the Indiana Institute of Technology.
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