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Toni Dickinson is an experienced Solutions Architect and ICT Business Applications Manager at mhs homes since May 2017, overseeing a team of Application Analysts, Developers, and Digital Services Designers, managing business applications, and implementing MS PowerApps and Dynamics. With a strong project and programme management background, Toni has effectively led system implementations and upgrades while ensuring digital accessibility. Prior experience at Medway Council from April 2000 to May 2017 included roles such as Project Manager for Troubled Families, Integrated Processes Officer, and Contact Point User Manager, focusing on business transformation, system implementation, process improvement, and partnership engagement. The extensive career reflects a commitment to enhancing operational efficiencies and fostering collaborative environments.