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Kwanele Ntjana is an experienced quality assurance assessor currently employed at MHA Management Holdings since March 2018. Responsibilities include ensuring customer due diligence and service quality, as well as monitoring and addressing situations that may impact clients or the organization. Kwanele possesses technical support skills and has contributed innovations to enhance organizational objectives. Prior to this role, Kwanele served as a quality assessor at Clientele Limited from February 2016 to March 2018. Currently, Kwanele is pursuing a Diploma as a Legal Assistant/Paralegal at the University of Johannesburg, expected to complete in November 2025, and recently obtained a Certificate in Regulatory Examination 5 (RE5) from Moonstone Business School of Excellence.