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Susan Coyne has extensive work experience in sales, marketing, and events management. Susan has held various leadership positions throughout their career. Susan started their most recent role as the Director of Sales at MGM Springfield in 2023. Prior to that, they were the Area Director of Sales & Marketing at Courtyard Marriott & Hilton Hampton Inn Lenox from 2022 to 2023. Susan also served as the Director of Sales, Marketing & Events at Holiday Inn & Suites an IHG Hotel from 2021 to 2022. Susan was the Corporate Sales Manager at Main Street Hospitality Group from 2019 to 2020. Susan has also worked in the roles of Director of Sales, Marketing & Events at Courtyard by Marriott, Digital Sales & Training Manager at Columbia Greene Media, Director of Digital Advertising Sales & Training at Digital First Media, and Media Consultant at SuperMedia LLC. Additionally, they served as the Manager of Marketing & Site Operations at Community Markets and as a Senior Account Executive at American Red Cross Greater New York. Susan Coyne brings a wealth of experience and expertise in sales, marketing, and events management to their current role as Director of Sales at MGM Springfield.

Susan Coyne has a diverse education history. Susan attended Cornell University's School of Hotel Administration, where they studied Hospitality Marketing. Susan also obtained a Certificate in Tax Law/Taxation from the H&R Block Academy in 2020.

In addition, Susan Coyne has an Associate of Occupational Studies (AOS) degree in Marketing & Management from the Rochester Business Institute. Susan participated in the Berkshire Leadership Program, focusing on Sustainable Leadership & Community Economics.

Susan Coyne has also completed various courses and certifications. Susan received training in CPR, AED, First Aid, Mass Care & Shelter in Place courses from the American Red Cross. Susan took courses in Event Management and Journalism at Monroe Community College.

Furthermore, Susan Coyne has obtained a certification in Google AdWords from Google, although the specific details regarding the month and year of obtaining this certification are not provided.