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Katie Kopchik is an experienced professional in account management and customer support, currently serving as Account Manager and CRM Administrator at Meyer Burger Technology AG since June 2023. Prior experience includes roles such as Senior Manager of Onboarding and Senior Manager of Global Customer Support at LoyaltyLion, and Manager of Customer Support at Inxeption. Katie has also held various leadership positions including Head of Customer Experience and Operations at Bedly and Studio Manager at A Class Act NY. Additional experience includes freelance work as a Digital Media Marketing Consultant and contributions to educational programming and theater productions. Katie holds a B.A. in English, Theater, and Music from Marist College, completed in 2010.